312-970-9935 support@chicagotg.com

Managed Services

You can focus on growing your business while we’re focused on managing your workstations, servers and network for an affordable monthly investment.

The Chicago Technology Group has taken the guesswork and risk out of your IT budgeting for the foreseeable future. Never again do you need to worry about nickels and dimes. Instead, you can focus on your business and forging ahead.

For a high ROI hybrid investment of fixed-rate (maintenance) and hourly (specialty services), the Chicago Technology Group will provide all the services necessary to keep your workstations, desktops and network running in tip-top shape!

  • Your computers will be protected by our aggressive pro-active monitoring and maintenance programs.
  • Your computers will be protected by our aggressive pro-active monitoring and updating of your virus and malware protection.
  • Your software will be kept up-to-date with the latest patches and upgrades.
  • You’ll receive priority access to our team when problems arise.
  • Your team will receive telephone and email access to our help desk services.
  • In short, ChicagoTG becomes your complete “IT Department” for a fraction of the cost of in-house hiring.

Server Care

$149per month
  • 24/7 Monitoring
    24/7/365 our experienced team of network engineers carefully monitor your servers for any sign of trouble
  • Hardware & software audits
  • Antivirus Protection & Management
  • Automatic Basic Fixes
    If your print server stops printing, or your file server slows to a crawl, we will be notified and immediately get started on a fix.
  • Windows Security Updates
    The #1 security measure you need.
  • Proactive Server Reboots
    After updates, or when things slow down, we'll restart the servers.
  • Performance Analysis & Troubleshooting
  • Antivirus Manual Remediation
    Just because antivirus software finds a problem doesn't mean it can fix it. We can.

Desktop Care

$14per month
  • 24/7 Monitoring
    24/7/365 our experienced team of network engineers carefully monitor your workstations for any sign of trouble
  • Hardware & software audits
  • Automatic Basic Fixes
    If a services on your computer fails in the background, we will be notified and immediately attempt to repair it in the background while you continue your work.
  • Performance & Preventive Maintenance Reports
  • Antivirus Protection & Management
  • Windows Security Updates
    The #1 security measure you need. (This includes the scheduling and push of updates, but troubleshooting requires Help Desk services.)
  • Policy Management
  • Self-Help Center
    You can repair performance and network issues in 2 easy clicks!
  • Malware Protection
    Antivirus protection is not enough. You need protection from all types of malicious software.

Help Desk

$49per month
  • Windows, Mac & Mobile Support
  • Administrative Tasks
  • Virus & Malware Removal
  • Software Installations
  • Business Software Help
    Help Desk services focus only on core business software packages, such as Microsoft Office, Internet, Email, etc. Specialists may be available, but typically cost extra.
  • 24x7 Coverage
  • U.S.A. Technicians

We’re looking forward to working with you! Fill out the form on the right or give us a call at (312) 970-9935, so we can start working on a custom solution for your company.